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Complete Guide

Tutorial: Run an AI Visibility Audit

Step-by-step guide to audit your brand's presence on ChatGPT, Claude, Gemini, Perplexity and 336+ AI models

1. Introduction

What is an AI visibility audit?

Imagine asking ChatGPT, Claude or Perplexity: "What's the best restaurant near Pont-de-Vaux?". Does your business appear in the answer? In what position? With what arguments?

That's exactly what an AI visibility audit measures: it evaluates how your business is perceived and recommended by artificial intelligences.

Think of it as a "Google ranking", but for AI. When someone searches on Google, you want to be on the first page. When someone asks ChatGPT a question, you want to be in its answer. Same logic.

Why it's become essential in 2026

  • More and more people ask their questions to AI instead of searching on Google — traditional SEO no longer captures all the traffic, and this trend is accelerating
  • AIs have biases — they recommend the businesses they "know" best. Moreover, zero-click searches are increasing: users get their answers without visiting a site
  • Traditional SEO is no longer enough — you also need to work on your visibility in what are called LLMs (the "brains" of AIs)
  • Your competitors are already on it — whoever doesn't audit their AI visibility gradually becomes invisible to a growing share of prospects

2. What AI Labs Audit actually does

AI Labs Audit is a comprehensive AI visibility audit platform. It automatically queries AIs about your business, analyzes the responses, technically audits your website, compares with your competitors, and generates professional reports. Here's everything you get:

7 AI visibility metrics calculated automatically

  • Visibility Score (out of 10) — your overall AI presence rating: do ChatGPT, Claude, Gemini know you?
  • AI Share of Voice — how often you're cited vs your competitors (per AI and overall)
  • Mention Rate — how frequently AIs talk about you (also called citation rate)
  • Sentiment Score (out of 10) — do AIs talk about you positively, negatively or neutrally?
  • Average Position — when cited, are you the 1st recommendation or the 5th?
  • Thematic Coverage — which topics you're visible on and where your blind spots are
  • Native vs Web Score — do AIs know you "from memory" (training data) or only by searching the Internet?

A powerful audit engine

  • 336+ AI models from 58 providers — ChatGPT (GPT-5, o3), Claude (Sonnet 4.6, Opus 4), Gemini, Perplexity, Mistral, Llama, Grok, DeepSeek, Qwen, Cohere and many more
  • AI-assisted client creation — describe the business in a few words, the AI researches everything: website, competitors, industry, social media, and pre-configures the audit automatically
  • Automatic prompt generation — 10+ calibrated questions per category (visibility, reputation, local search, voice search, competition, purchase decision...) personalized with your client's data
  • Full competitive analysis — up to 10 competitors per client, with comparison of mentions, sentiment and positioning on each AI
  • Web search mode — test with or without Internet access (RAG) to compare native score and web score

Technical GEO audit of your website

  • GEO Score — automatic audit of your website's optimization for generative AIs
  • AI Accessibility — checking robots.txt (GPTBot, ClaudeBot, PerplexityBot...), XML sitemap, HTTPS
  • Structured data — Schema.org verification, Open Graph, canonical tags
  • llms.txt file analysis — the new standard for guiding AIs on your website
  • Prioritized recommendations — list of concrete actions ranked by urgency, with estimated time and difficulty

Professional reports and exports

  • Premium PDF Report — 15-25 page AI-generated document with executive summary, detailed analysis, charts, competitor comparison and prioritized recommendations
  • Full white-label — your logo, your colors, your brand. Present reports under your agency's identity
  • CSV Export — all raw data in a spreadsheet for your own analysis
  • Action plan with tracking — 12+ concrete actions ranked by priority, with progress status (Pending → In Progress → Done) and difficulty level

Built for agencies and service providers

  • Service Provider Dashboard — overview of your entire client portfolio with average scores, trends and consumption
  • Multi-client management — create and manage dozens of clients from a single interface, with complete audit history
  • Prompt library — create your own reusable question sets, import/export as JSON between clients
  • Consumption analytics — credit tracking, cost per audit, breakdown by AI model, and cost optimization suggestions

3. Create your account

Free registration

  1. Go to ailabsaudit.com
  2. Click on "Sign up"
  3. Enter your email and a password
  4. Confirm your email via the link received
AI Labs Audit home dashboard

The home dashboard after login — overview with your clients, completed audits and quick actions

What you get for free

Plan Price Credits/month For whom?
Free €0 50 credits/month Discover the platform
Starter €29/month 2,000 credits Freelancers and small businesses
Business €69/month 7,000 credits SMBs and agencies
Enterprise €149/month 20,000 credits Large businesses and multi-client agencies
Sign-up bonus: 1000 free credits! Upon registration, you receive 1000 free credits to test the platform. That's more than enough to run several complete audits and get a clear idea of the tool's value.

How much does an audit cost? A complete audit with 10 prompts and 3 AIs uses about 40 credits (the cost depends on the number of tokens processed by each AI). With your 1000 welcome credits, you can run about 25 complete audits before subscribing to a plan.

You can also buy credits on demand (packs from 500 to 25,000 credits) if you need more flexibility.

AI Labs Audit My Credits page

The "My Credits" page — your balance, available packs and subscriptions

4. Create a client

Each audit is linked to a client — your own business, or one of your clients' if you're a service provider (marketing agency, SEO consultant, etc.).

Step 1 — Choose the creation method

From the dashboard, click on "New Client". Two options are available:

AI Labs Audit client creation choice

Choice between AI-assisted creation (5 credits) or manual (free)

Option A — AI-assisted creation (recommended) — 5 credits

This is the simplest and most effective option. Here's how it works:

  1. Describe the business in a few words (e.g. "Hotel Restaurant du Commerce in Pont-de-Vaux, regional specialties")
  2. The AI automatically searches for all available information: website, competitors, social media, reviews, etc.
  3. If the AI finds several similar businesses, it presents a list for you to choose the right one
  4. The AI pre-configures everything for you: client information, automatically generated prompts, pre-selected AI models
Everything is customizable afterwards! The AI saves you time by pre-configuring everything, but you keep full control: you can modify prompts, change AIs, adjust parameters.

Option B — Manual creation (free)

You fill in the fields yourself. Ideal if you already have all the information at hand and want full control from the start.

Step 2 — Fill in the form

Client creation form

The complete creation form — the more information you provide, the better the audit

Golden rule: fill in as MUCH information as possible! The more complete the client profile, the more relevant the prompts and the more accurate the audit.

Essential fields

FieldImportanceWhy it matters
Company name★★★The exact name as it appears online
Website★★★The full URL — enables the technical audit (GEO Score)
Competitors★★★3 to 5 direct competitors with their websites
Industry★★Restaurant, E-commerce, Healthcare...
Main product/service★★What you actually sell
City and Country★★For local searches
Business description★★A paragraph describing the business
Social mediaLinkedIn, Facebook, Instagram, X
Contact detailsContact name, email, phone
Dashboard mode★★Simple or Expert (see below)

Competitors: a CRUCIAL field

Add 3 to 5 direct competitors with their name AND website. Without competitors, the audit loses much of its value as it can't compare your visibility to theirs.

Dashboard mode: Simple or Expert?

  • Simple — 6 essential metrics + automatic action plan. Perfect for presenting results to your clients in a clear and understandable way.
  • Expert — All available metrics, customizable prompts, configurable dashboard. For SEO/marketing pros who want to go in-depth.
Tip for agencies: Use "Simple" mode when presenting results to your clients, and "Expert" mode for your internal analysis.

Online / Offline choice

During creation, you can choose Online mode (business with web presence) or Offline mode (local business without a website). This choice adapts the generated prompts and analyzed metrics.

Step 3 — Validate and verify

Click "Create client". You'll land on the client profile that summarizes all information, audit steps, and competitors.

AI Labs Audit client profile

The client profile with audit steps, detailed information and identified competitors

From this profile, you have access to everything: AI Questions (prompts), AI Models, Run Audit, Dashboard, and PDF Reports.

5. Configure the prompts

Prompts are the questions that will be asked to the AIs to evaluate your visibility. They are the core of the audit.

Automatic prompts

If you used AI-assisted creation (or click "Generate with AI"), the platform automatically generates 10 essential prompts across key categories. Each prompt is personalized with your client's data.

CategoryWhat it measuresExample question
General VisibilityAppearing in category searches"What are the best restaurants near Pont-de-Vaux?"
Local SearchPresence in geolocated searches"Traditional restaurant within 20 km of Pont-de-Vaux"
Reputation & ReviewsReviews, reliability, online image"What is the reputation of Hôtel Restaurant du Commerce?"
Competitor ComparisonPositioning against rivals"Compare Hôtel du Commerce vs Le Saint Georges"
Voice SearchVoice queries and assistants"OK Google, recommend a good restaurant"
English VisibilityEnglish-language presence"Best traditional restaurant near Pont-de-Vaux"
Purchase DecisionCritical conversion moment"Which restaurant to choose for a special dinner?"
And more...Persona, differentiation, expertise, FAQ, CSR...
AI Labs Audit personalized prompts

A "General Visibility" category prompt — with its template, personalized version and weight

Anatomy of a prompt

Each prompt consists of 4 key elements:

ElementDescriptionExample
CategoryThe colored badge at the topIndicates the test type: visibility, reputation, competition...
Original templateThe "model" question with variables"What are the best {product} in the {industry} sector in {country}?"
Personalized promptThe final question with real data"What are the best Regional traditional meals in the Restaurant sector in France?"
WeightImportance coefficient (from 1.0 to 2.0)Weight 10 = maximum importance. General visibility prompts weigh more in the score.
The weight directly influences your overall score. Prompts with a high weight (general visibility, reputation, competitor comparison) count more. A good score on these prompts has more impact than a good score on a niche prompt.

Create your own prompts

You can: Modify existing prompts, Add custom prompts, and Use the library "My Base Prompts" to create reusable sets across all your clients.

Import and export prompts

A very useful feature for service providers managing multiple clients: prompt import/export.

OptionWhat it does
Load Base TemplatesReloads the platform's default templates
Re-import MissingRe-imports missing prompts compared to the full set
Import from JSONImports prompts from a JSON file (useful for loading a custom set)
Export PromptsExports all client prompts in JSON format
Download JSON TemplateDownloads an empty template file to create your own prompts
My Base Prompts library

The "My Base Prompts" library — your personal library with its own Actions menu (import/export)

6. Run an audit — Configure the AI models

Choose AI models

From the client profile, click on "AI Models" or "Configure AIs". The platform gives access to over 336 models from 58 providers:

  • OpenAI — GPT-5, GPT-5-mini, GPT-4.1, o3, o4-mini...
  • Anthropic — Claude Sonnet 4.6, Claude Opus 4, Claude 3.5 Sonnet...
  • Google — Gemini 2.5 Flash/Pro, Gemini 3...
  • Perplexity — Sonar Pro (with built-in web search)
  • DeepSeek — R1, V3
  • Meta — Llama 4 Maverick/Scout
  • Mistral — Large, Medium, Small
  • And many more (xAI Grok, Qwen, Cohere...)
No need to enable them all! For a good audit, 3 well-chosen AIs are enough. The platform pre-selects the most relevant models for you.

Parameters for each AI

Temperature (default: 0.7)

Analogy: It's like the "creativity" slider of a chef. At 0, they follow the recipe to the letter. At 1, they improvise freely. The temperature controls the degree of variability in responses.

  • Low temperature (0.1-0.3) — The AI gives very predictable and factual answers.
  • Medium temperature (0.5-0.7)This is the recommended setting. The AI is both reliable and natural.
  • High temperature (0.8-1.0) — The AI is more creative but less consistent.

For a visibility audit, keep 0.7 — it's the best compromise for representative answers.

Performance mode

ModeSpeedCostWhen to use
StandardNormalNormalDefault choice — good balance
Nitro3x faster+50%When you're in a hurry
EconomySlower-20 to -30%When the budget is tight

Web Search (option)

When you enable web search for a model, the AI will search the Internet before answering, instead of relying only on its memory. This is the RAG (Retrieval-Augmented Generation) principle.

  • Without web search = the AI answers with what it knows "from memory" (its training data)
  • With web search = the AI checks online and gives more up-to-date answers
Perplexity Sonar Pro natively integrates web search — that's why it often gives better scores.

Recommended configuration to get started

For an effective first audit, enable these 3 complementary models:

ModelWhy choose itApproximate cost
Claude Sonnet 4.6Excellent analysis, very detailed answersMedium
GPT-5-miniThe most popular ChatGPT model, good valueEconomy
Perplexity Sonar ProBuilt-in web search = fresh, current dataMedium

Launch the audit

From the client profile, click "Run Audit".

AI Labs Audit launch page

Launch page — summary, cost estimate and previous audit history

You'll see a summary: the number of prompts and AIs configured (e.g. 10 prompts × 3 AIs = 30 queries), the cost estimate in credits, the estimated time (about 10-25 minutes depending on models), and the Premium Report option (automatic generation after the audit).

Click "Start Audit" and wait. Each AI will answer each prompt — in our example, that's 30 queries sent automatically.

7. Understanding Native vs Web Score

This is one of the most revealing metrics of the audit. It answers a simple question: do AIs know you "from memory", or do they need to search the Internet to find you?

The two scores explained

Score without Internet (Native Score)

This is what AIs know about you without searching the web. This score reflects your presence in the AIs' training data.

Analogy: It's like asking someone if they know your restaurant, without them being able to check their phone. If they say "yes, I know it!", your reputation precedes you. If they say "uh... no", you're not well-known enough yet.

This score depends on: the amount of online content that mentions you (articles, reviews, mentions), the age and reputation of your business, and the quality and diversity of sources that mention you.

Score with Internet (Web Score)

This is what AIs find by actively searching the web. This score reflects your current digital presence.

This score depends on: your website quality (content, structure, SEO), your online reviews (Google, TripAdvisor, Booking...), your mentions in press, guides, directories, and your social media.

The link with AI parameters

The AI's temperature directly influences these scores:

  • With a low temperature, the AI sticks to the most known facts → the native score is more stable but potentially lower if you're not well-known
  • With a high temperature, the AI may "guess" or produce hallucinations about your presence → scores can be artificially inflated

That's why a temperature of 0.7 is the best compromise.

How to interpret the gap

SituationMeaningRecommended action
Native Score ≈ Web ScoreYour online reputation is well established in AIsKeep doing what you're doing!
Native Score << Web ScoreAIs don't know you "from memory" yet but find you easily when searchingWork on your reputation: press, links, mentions on authority sites
Native Score >> Web ScoreAIs know you but your current web presence is weakUpdate your website, listings and online content
The ideal goal: have both a high native AND web score. This means AIs know you "from memory" AND find you easily online.

8. Read the results and Client Dashboard

The Client Dashboard — your complete control panel

After an audit, go to the Client Dashboard for a clear overview of all your results.

AI Labs Audit client dashboard

The complete client dashboard — metrics, scores, evolution over time, recommendations and action plan

Key metrics

The 6 key indicators of your AI visibility, with their evolution compared to the previous audit:

Visibility ScoreYour overall visibility with AIs. This is the "average" grade of your presence. Below 50%, there's work to do!
Presence RateOut of all questions asked, AIs mention you in X% of cases.
AI Share of VoiceWhen AIs cite businesses in your industry, you represent X% of mentions.
Average PositionWhen cited, you're on average in Nth position.
SentimentAIs talk about you in a rather positive or negative way (out of 10). Above 7 is good.
Thematic CoverageYou're present in X% of tested themes. There are topics where you're invisible.
The arrows next to each metric show the evolution: ↑ increasing (green), ↓ decreasing (red), = stable.

GEO Score — The technical audit of your site

The GEO Score (Generative Engine Optimization) evaluates whether your website is well optimized for AIs:

AI AccessibilityCan AI robots access your site? (<a href="/glossaire/en/robots-txt" class="tuto-glossary-link">robots.txt</a>, sitemap, HTTPS)
Structured DataDo you have Schema.org, <a href="/glossaire/en/open-graph" class="tuto-glossary-link">Open Graph</a>, canonical tags?
Content QualityIs your content sufficient and well-structured? (headings, FAQ, 300+ words...)
Authority & TrustDo you have credibility signals? (About page, bios, social media)

Priority recommendations

The dashboard automatically generates concrete and actionable recommendations, sorted by urgency. Examples:

  1. Create an llms.txt file — A file that helps AIs understand your site (15 min)
  2. Add Schema.org / FAQPage — Tags that structure your data for AIs (2-3h)
  3. Add a FAQ section — The Q&A format is AIs' favorite (2-4h)
  4. Add Open Graph tags — For better social visibility (30 min)
  5. Add a canonical tag — For technical SEO (30 min)

Recommended action plan

A detailed plan with 12 actions sorted by priority, each with an explanation, diagnosis, difficulty level, expected impact, and progress tracking (Pending → In progress → Done).

Scoring scale

ScoreMeaning
0 Absent — the business is not cited at all
2 Position 5+ — cited very far down the list
4 Position 4-5 — cited but not in the top 3
6 Top 3 — in the first 3 recommendations
8 Position 2 — second recommendation
10 Position 1 — first recommendation!

9. Generate a Premium PDF Report

Why a PDF report?

The PDF report is essential for agencies and consultants who need to present results to their clients professionally. It's also an excellent sales tool to convince new prospects.

Export options

  • Export PDF — Standard report with all raw results
  • Premium AI Report — Enhanced report with in-depth analysis and AI-personalized recommendations
  • Export CSV — For analysis in a spreadsheet (Excel, Google Sheets)

The Premium AI Report — The added value

The Premium Report goes well beyond a simple data export. It includes:

  1. Executive summary — A digest of key results for busy decision-makers
  2. Detailed analysis — Each metric is commented and contextualized
  3. Competitive comparison — Your position against rivals, visualized
  4. Prioritized recommendations — A concrete and quantified action plan
  5. Detailed GEO Score — The technical audit of your site with fixes
  6. Time evolution — If you have multiple audits, trends are plotted

White-Label customization

For agencies and service providers, reports are fully customizable:

  • Logo — Replace the AI Labs Audit logo with yours
  • Colors — Adapt the color scheme to your identity
  • Brand — Present the report under your own brand
  • Contact — Your contact details appear instead of AI Labs Audit's
This is an excellent sales tool. Many agencies use the premium report as a presentation support during client meetings. The AI visibility audit is a high-value service you can charge for.

Automatic configuration

Before launching an audit, you can enable the option "Automatically generate premium report after audit". The report will then be generated automatically once the audit is complete.

Access report history

From the client profile, click "PDF Reports" to access the full history of all generated reports. Handy for finding an old report or resending it to a client.

10. Ongoing monitoring and best practices

The audit is not a one-shot!

The AI visibility audit is a continuous monitoring tool, not a one-time diagnosis. AIs constantly evolve (new versions, new training data), and your online presence changes too.

Recommended audit frequency

SituationFrequencyWhy
Basic monitoring1× per monthTo track natural evolution
After corrective actions1-2 weeks laterTo measure the impact of your changes
Site launch/redesignBefore + 1 month afterTo have a "before/after"
Highly competitive industry2× per monthTo stay reactive
Scores may vary slightly from one audit to another, even without changes on your part. This is normal: AIs don't always give exactly the same answer. Look at trends over several weeks/months, not daily variations.

Mistakes to avoid

  • Not filling in competitors — the audit loses 50% of its value
  • Running a single audit and never coming back — it's continuous monitoring
  • Only modifying prompts without acting on the website — prompts test, but it's your site that needs improving
  • Ignoring Perplexity — it's the AI that gives the best results thanks to web search
  • Choosing models that are too expensive for a routine audit — GPT-5-mini is often enough
  • Not completing the client profile fully — the more info, the better the audit!

Optimize your AI visibility score

1. Take care of your website

This is the foundation. AIs heavily rely on your site to recommend you.

  • Schema.org — Add Organization, LocalBusiness, Product, FAQ tags
  • Structured FAQ — AIs love the Q&A format
  • XML Sitemap — So AI crawlers can easily find your pages
  • llms.txt file — A new standard that helps AIs understand your site
  • Rich content — At least 300 words per page, with hierarchical headings

2. Create targeted content

  • Blog articles about your specialties and expertise
  • Comparative pages ("Our restaurant vs the alternatives")
  • Geolocated pages for local search
  • Factual data — Prices, hours, dates, precise numbers. AIs love concrete data.

3. Strengthen your online presence

  • Google Business Profile — Complete it 100%, respond to reviews
  • Review platforms — TripAdvisor, Booking, Yelp... The more reviews you have, the better
  • Local press — Get mentioned in articles
  • Tourist guides — Logis Hotels, Lonely Planet, etc.

4. Monitor your competitors

  • See which AIs cite them best and why
  • Identify the sources they have that you don't
  • Cover the topics where they beat you

Provider Dashboard — For multi-client agencies

If you manage multiple clients, the Provider Dashboard (accessible via "Dashboard" in the menu) gives an overview of your entire portfolio:

AI Labs Audit Provider Dashboard

Portfolio overview — average scores, clients, evolution, credits and consumption

  • Average scores across the portfolio (visibility, share of voice, mention rate)
  • Client list with key metrics per client
  • Evolution chart over 6 months
  • Credits and consumption
  • Global action plan
  • Recent audits

Workflow summary

1
Create an account (free + 1000 bonus credits)
2
Create a client (AI recommended — fill in as much as possible!)
3
Prompts AND AIs are pre-configured automatically
4
Customize if needed (prompts, AIs, parameters)
5
Run the audit (~10-25 min, ~40 credits)
6
Analyze the dashboard (scores, comparisons, GEO)
7
Export the Premium PDF report
8
Apply the action plan recommendations
9
Re-run an audit 2-4 weeks later
10
Measure the evolution → Repeat → Progress

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