Accessibility statement

AI Labs Audit's commitment to making its platform accessible to everyone, including people with disabilities, in compliance with the European Accessibility Act (EU directive 2019/882) and EU directive 2016/2102.

Last updated: 6 mai 2026

1 Compliance status

AI Labs Audit (published by AI Labs Solutions, SASU, Saint-Benigne, France) is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. A self-assessment carried out on 6 May 2026 found that approximately 95% of P0 (blocking) criteria are met. Areas of non-compliance mainly concern dynamic content generated in JavaScript (modals, tooltips, interactive charts) and some administration pages accessible only to authenticated users that have not yet been fully audited.

Status: Partially compliant — WCAG 2.1 level AA, approximately 95% of P0 criteria met.

2 Evaluation method

Accessibility evaluation relies on three complementary methods:

  • Automated audit with axe-core, Lighthouse Accessibility and WAVE across all public pages.
  • Manual audit of key user journeys (registration, GEO/AEO audit, payment, report consultation) against the WCAG 2.1 AA checklist.
  • User testing with keyboard-only navigation and screen readers (NVDA on Windows, VoiceOver on macOS).

Date of last evaluation: 6 mai 2026

3 Non-accessible content

Despite our efforts, some content is not yet fully accessible. We are working to fix it in upcoming releases.

Identified non-conformities

  • Interactive dashboards (charts, heatmaps, AI model rankings): screen reader rendering remains partial. A textual alternative is provided through CSV or JSON data export.
  • Premium PDF reports: documents are now generated as PDF/UA-1 (tagged PDF per ISO 14289) with language attribute, semantic heading hierarchy, XMP metadata, descriptive alternative text on all charts (generated from actual data: scores, ranking, share of voice) and QR codes, and scope="col" attribute on every table header. A residual limitation remains on the reading order of a few decorative elements (icons, emoji medals) and will be addressed in a future iteration. An accessible HTML version of the report is still available in the customer area.
  • Demonstration videos: not all content has synchronised captions. A text transcript is provided for homepage videos and can be obtained on request for others.
  • Dynamic components (modals, tooltips, toast notifications): focus management and ARIA-live announcements are not systematic. A redesign is planned for the next major release.

Embedded third-party content (analytics scripts, Stripe payment widgets) remains the responsibility of its publishers. It is not covered by this statement.

4 Accessibility contact

If you encounter an accessibility issue preventing you from accessing content or a service, you can report it to us. We commit to providing an accessible alternative or a solution within a reasonable time.

Email : accessibilite@ai-labs-solutions.fr

Postal address: AI Labs Solutions — Saint-Benigne, 01190, France

Response time: Within 15 working days.

5 Reporting procedure

To report an accessibility issue, follow these steps:

  1. Precisely describe the problem encountered (page concerned, action performed, assistive technology used, browser and operating system).
  2. Send your report to accessibilite@ai-labs-solutions.fr, attaching a screenshot or recording if possible.
  3. If you do not receive a satisfactory response within one month, you can refer the matter to an independent authority (see the "Remedies" section below).

6 Remedies

If after contacting us you do not receive a satisfactory response, you can refer the matter to an independent authority in your country:

7 Audit and updates

Date of last audit : 6 mai 2026

Date of next planned audit : 6 mai 2027

This statement is reviewed at least once a year and systematically after any structural change to the platform.

Applied standards: WCAG 2.1 level AA, EN 301 549 v3.2.1, RGAA 4.1 (French reference). Legislation: European Accessibility Act (EU directive 2019/882, in force since 28 June 2025) and EU directive 2016/2102.