From the click economy to the citation economy
For two decades, the game was simple: optimize for clicks. Every visit counted. Every position gained in the SERPs translated into measurable traffic. KPIs were clear, strategies well-established.
In 2026, the rules have changed. When a business leader asks ChatGPT "what are the best CRMs for an industrial SME?", they get a direct answer. No list of links. No pages to browse. A summary, recommendations, sometimes citations.
The new challenge is no longer to attract clicks - it's to be the source that AI cites, recommends, or draws from to formulate its response. Welcome to the citation economy.
And in this new economy, one criterion dominates all others: E-E-A-T.
E-E-A-T: the invisible filter of generative AI
E-E-A-T stands for Experience, Expertise, Authoritativeness, Trustworthiness. This concept, introduced by Google in its Quality Rater Guidelines, defines the criteria that human evaluators use to judge page quality.
But E-E-A-T is no longer just an SEO concept. It has become a selection filter for generative AI.
LLMs like GPT-4, Claude, or Gemini are trained on massive corpora. They "learn" to recognize patterns of reliable content: academic citations, institutional sources, demonstrated expertise, consistency of information. When they generate a response via RAG (Retrieval-Augmented Generation), they preferentially select sources that match these patterns.
The result is undeniable:
E-E-A-T impact on AI visibility
These figures illustrate a new reality: without strong E-E-A-T, you are invisible to AI. The quality of your content doesn't matter if credibility signals are missing.
Experience: proof through practice
The first "E" in E-E-A-T - Experience - is the most recent addition to the framework. It answers a simple question: does the author have real, direct experience with the subject matter?
For AI, experience is detected through several signals:
- Detailed case studies - Concrete examples with measurable results demonstrate field practice
- Proprietary data - Original statistics from your own observations signal practical expertise
- Verifiable testimonials - Client feedback with names and context adds a layer of credibility
- Practitioner vocabulary - Using precise technical terms without over-simplification indicates subject mastery
How to demonstrate Experience
Integrate case studies. Don't just stick to theories. Show how you've applied your recommendations and with what results. "We increased AI visibility by 340% in 6 months" is more impactful than "AI visibility can be improved".
Publish your original research. Data that only you possess - from your audits, analyses, and observations - constitutes a major competitive advantage. AI prioritizes primary sources.
Document your processes. A guide that details concrete steps, mistakes encountered, and solutions found bears the mark of lived experience.
Expertise: depth before breadth
Expertise refers to demonstrated competence on a specific subject. For AI, an expert isn't someone who talks about everything - it's someone who deeply masters a specific domain.
Expertise signals include:
- Detailed author pages - Biographies with qualifications, publications, affiliations
- Verifiable credentials - Degrees, certifications, positions held
- Comprehensive thematic coverage - A cluster of interconnected content on the same subject
- Terminological precision - Correct use of specialized vocabulary
Building Expertise signals
Create robust author pages. Each piece of content should be attributed to an identified author, with a dedicated page listing their qualifications, publications, and experience. AI uses this information to evaluate credibility.
Develop thematic clusters. An isolated article on a topic carries less weight than a set of 10 interconnected pieces covering the same theme from different angles. This approach signals deep expertise.
Cite your sources. Paradoxically, citing other experts reinforces your own credibility. AI recognizes patterns of academic and specialized content.
Update regularly. The statistic is striking: 76.4% of ChatGPT citations come from content updated in the last 30 days. Freshness is a signal of active expertise.
Evaluate your E-E-A-T score
Our audits analyze how AI perceives your authority and identify signals to strengthen.
Request a free auditAuthoritativeness: authority in the AI era
Authoritativeness measures the recognition of your expertise by third parties. In traditional SEO, backlinks were the main signal. For AI, the equation is more complex.
AI evaluates authority through several channels:
- Backlinks and mentions - Links from authoritative sites remain a major signal (97% of AI Overview sources come from Google's top 20)
- Entity recognition - Being identified in Google's Knowledge Graph reinforces your legitimacy
- Citations in reference sources - Being mentioned on Wikipedia, in industry publications, or media
- NAP information consistency - Name, Address, Phone identical everywhere online
Strengthening your Authority for AI
Optimize your entity presence. Pages mentioning 15+ recognized entities (people, organizations, concepts) show a 4.8x higher selection rate. Connect your content to the knowledge graph by mentioning and linking relevant entities.
Cultivate industry mentions. AI prioritizes sources cited by other authoritative sources. Being mentioned in reference publications in your industry amplifies your credibility.
Build your Wikipedia profile. Wikipedia remains a major source for AI (about 35% of ChatGPT citations). If your company or executives are eligible, a Wikipedia presence is strategic.
Harmonize your structured data. The Organization schema, properly implemented with sameAs properties linking your different profiles, helps AI understand that all these presences represent the same authoritative entity.
Trustworthiness: trust as foundation
Trustworthiness is the central pillar of E-E-A-T - Google describes it as "the most important". Without trust, experience, expertise, and authority lose their value.
For AI, trust manifests through:
- Transparency - Who writes, for whom, for what purpose?
- Accuracy - Is the information verifiable and correct?
- Sources - Are claims supported by references?
- Security - Is the site secure (HTTPS), without misleading elements?
Establishing Trust for AI
Clearly display your sources. Every statistic, every factual claim should be attributed. AI recognizes and prioritizes well-sourced content.
Be transparent about your identity. Detailed "About" pages, legal notices, contact information - these basic elements build trust.
Update outdated content. Outdated information damages credibility. Content showing a 2024 date with outdated information will be penalized.
Avoid deceptive tactics. Clickbait headlines, exaggerated claims, unrealistic promises - AI is learning to detect these patterns and avoid them.
E-E-A-T implementation checklist
Priority actions for your AI visibility
Experience
- Include at least one detailed case study per major article
- Publish original data from your observations
- Document real processes with mistakes and solutions
- Include verifiable client testimonials
Expertise
- Create detailed author pages with credentials
- Develop thematic content clusters (10+ linked articles)
- Cite academic and industry sources
- Update content every 30 days maximum
Authoritativeness
- Implement Organization schema with complete sameAs
- Get mentions in industry publications
- Harmonize NAP data across all profiles
- Aim for Google top 20 on strategic queries
Trustworthiness
- Source all statistics and claims
- Complete About and legal notice pages
- Remove or update outdated content
- Verify HTTPS security and absence of misleading elements
Frequently asked questions
FAQ: E-E-A-T and AI visibility
E-E-A-T is no longer optional for anyone who wants to exist in AI responses. It's the invisible filter that separates cited sources from ignored ones. Companies investing in these credibility signals today are building their competitive advantage for years to come.