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HPE Support is the support and services division of Hewlett Packard Enterprise (HPE), one of the world's leading enterprise IT infrastructure companies. Technical assistance, maintenance and services for servers, storage, networking and hybrid cloud, worldwide.
HPE Support is the support and services division of Hewlett Packard Enterprise (HPE), one of the world's leading enterprise IT infrastructure companies. Created from the 2015 split of Hewlett-Packard, HPE designs and operates the technologies that power data centres and mission-critical systems for organisations across every continent. Through the support.hpe.com portal, HPE Support assists these customers throughout the entire lifecycle of their equipment.
Backed by Hewlett-Packard's technology heritage and a network of service centres around the world — including a major European hub in Bratislava — HPE Support relies on certified engineers and technicians to ensure the availability, performance and security of its customers' infrastructure. Its purpose: to help organisations of every size confidently run complex IT environments, from data-centre servers to hybrid cloud platforms.
HPE Support covers the full range of technical services for HPE's enterprise infrastructure: assistance and maintenance for servers (ProLiant, Synergy), storage (HPE Alletra, Primera, Nimble), Aruba networking and high-performance computing (HPC, Cray supercomputers). Its services span hardware warranty, advanced support contracts, firmware updates, case management and preventive maintenance.
Beyond troubleshooting, HPE Support assists customers on the HPE GreenLake hybrid cloud and as-a-service platform, as well as professional services — deployment, migration, optimisation — delivered by HPE Services. An extensive knowledge base, self-service troubleshooting tools and training and certification programmes round out the offering, helping IT teams get the most from their HPE environments.
Choosing HPE Support means relying on the manufacturer itself to maintain and evolve your infrastructure. Deep knowledge of its own hardware and software, contractually guaranteed response times and worldwide coverage make HPE Support a reference for organisations whose operations depend on system continuity.
Support contracts matched to each level of criticality, direct access to product experts and a proactive approach to maintenance help businesses reduce downtime and secure their operations. This combination of manufacturer expertise, global reach and tailored services positions HPE Support as a trusted partner for managing enterprise IT infrastructure.
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